TERMS & CONDITIONS

1. About The Business

VIC Mobile Mechanic LLC is an owner-operated mobile auto repair business based in New Braunfels, TX, operated by Adam Victor Faz (“Vic”). We come to your home, workplace, or job site within about 50 miles of New Braunfels. We are a service-area business; no street address is published and all repairs are performed on site at your location.

2. Hours Of Operation

We operate Monday through Friday, 9:00 AM to 5:00 PM, and are closed Saturday and Sunday. We do not offer 24/7, emergency, after-hours, roadside, or same-day service. Quote requests and bookings submitted outside business hours are addressed during the next operating day.

3. Quotes & Pricing

We do not publish generic flat prices because every vehicle and repair is different. Any estimate provided before an on-site inspection is preliminary and based on the information you share. A final quote is confirmed after Vic inspects the vehicle in person. Cost depends on parts, labor time, vehicle make and accessibility, travel distance, and whether a part must be ordered.

4. On-Site Work Conditions

To perform work safely, Vic requires a safe, relatively level spot with enough space to park a service vehicle and work around yours. Suitable locations include residential driveways, private parking lots, and commercial job sites. We may decline or reschedule work if a location is unsafe, inaccessible, or on unlevel ground.

5. Scope Of Services

We work on all makes and models, residential and commercial, including engine and transmission swaps performed on site. Certain jobs that require a lift, alignment rack, or stationary tire equipment may be better suited to a brick-and-mortar shop; Vic will advise you honestly when that is the case.

6. Vehicle History Records

We keep detailed client vehicle histories so returning customers never have to repeat themselves. These records are maintained for service continuity and may be updated each time your vehicle is serviced.

7. Website Use

Content on this site, including service descriptions, guides, and tools, is provided for general informational purposes. The Car Trouble Checker and other tools offer a starting point, not a diagnosis; only a hands-on test confirms the cause of a problem. We are not liable for actions taken solely based on site content without an on-site inspection.

8. SMS & Communications

By consenting to text messages, you agree to the SMS terms described in our Privacy Policy & SMS Terms. Consent is not a condition of purchase, and you may opt out by replying STOP.

9. Contact